BSB40812 - Certificate IV in Frontline Management
What is the Certificate IV in Frontline Management?
The Certificate IV in Frontline Management is a nationally recognised qualification that will provide you with the essential skills of supervision, team building, delegation and conflict resolution.
Units of Competency
The 10 units of Competence in this qualification consist of the following:
- 4 core unit, plus
- 6 elective units
Mandatory 4 Core Units
- BSBMGT401A - Show leadership in the workplace
- BSBMGT402A - Implement operational plan
- BSBWHS401A - Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- BSBWOR402A - Promote team effectiveness
6 Elective Units (sample)
- BSBLED401A - Develop teams and individuals
- BSBMGT403A - Implement continuous improvement
- BSBMKG413A - Promote products and services
- BSBREL402A - Build client relationships and business networks
- BSBWOR401A - Establish effective workplace relationships
- BSBWOR404B - Develop work priorities
The program is organised so that students are provided with the following skills:
- Occupational Health and Safety
- Workplace Effectiveness
- Customer Service
- Project Management
- Relationship Management
- General Administration
What do I have to do after the course?
In order to gain your Certificate IV in Frontline Management, you are required to complete some post-course work. The post-course work involves applying the skills and knowledge gained during the course to your workplace to complete assessment requirements. You will need to obtain certain workplace documents or develop them yourself, and undertake certain activities and analysis. The post-course work takes an average of six hours to complete and we are always available to help you if you get stuck. You have 12 months from the end of the course to complete these assignments.
Available to Higher Awards.
On successful completion of this qualification, participants will have the skills to:
- become an effective team leader
- be a proactive and innovative contributor
- be recognised as someone who can plan and consistently reach their goals
- develop an effective and efficient team-oriented environment
- achieve greater profits and strategic outcomes
Recognition of Prior Learning:
Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning assessment process may be available to acknowledge skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience. Please contact us to see if RPL is available in this program.
You can download the Watto Training student handbook here.
Q: I would like to email / discuss this course with someone, what next?
A: Please contact Brendan Watson.
Watto Training RTO Number 40791